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By User / Remote teams

The best phone system for remote employees

Working remotely has never been more relevant for companies. Using a cloud-based phone system, like CircleLoop, makes this even more of a reality. Being able to access your phone, and clients being able to call your employees wherever they are, means you’ll never have to worry about missed calls or opportunities again.

It doesn’t matter whether you're a startup that’s fully remote, an SME that’s moving towards a more agile approach or a large business just looking to create a remote call centre, CircleLoop is here to help.

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Work Remotely

How to use CircleLoop remotely

CircleLoop is a desktop first solution when working remotely, our recommended setup is via a desktop computer or laptop using one of our recommended Jabra headsets.

We offer a mobile application that works hand in hand with your desktop application. This mobile app is the back up arm to the desktop app; allowing you to utilise our call forwarding solution as a way to ensure staff never miss a call.

If you’re considering replacing a complex business phone system with CircleLoop we’d always recommend using the desktop application as your core system. The mobile app should act as the back up. Our mobile app is utilised by many small startup enterprises as a powerful solution.

Our business productivity levels have actually increased by 40% during the COVID-19 period. Our employees working from home and having access to the facilities they used to have in the office is a major contributor to this.


Read the full case study

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call tracking and team management

Managing remote staff made easy

It’s never been easier to stay connected when your employees work from home, or anywhere remote. CircleLoop offers powerful team management features to help you keep your team performing at the top of their game.

From call tracking through to call recording, team member management and call analytics, there’s something to help you keep on top of your team and their work. As your employees can take their number wherever they have the app, you’ll never have to worry about contacting them.

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cloud-based phone system

Never miss a call! Let your remote team access multiple call routing options

You don’t have to worry about your team missing a call when they’re working from a home office, or are out and about on the move. As we are a cloud-based phone system your employees can access their number from any desktop or laptop device where there is a wifi or ethernet connection.

Plus you can set up dynamic call forwarding at the click of a button, so you can forward important calls to another user or a mobile with ease. If you do miss a call, CircleLoop will pick it up with a personalised voicemail and convert it directly into text which it can email to you.

CircleLoop made the transition to working from home easy when COVID-19 restrictions came into force.


Read the full case study

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Call Analytics

Measure remote teams productivity

Our powerful analytics lets you measure the work your team is undertaking. It gives team leaders and managers oversight of how well their team is performing, how many calls they are making and other metrics.

Call recording lets you listen back on calls, so you can check that quality is kept high. Recorded calls can be used for training too.

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Virtual Numbers

Work remotely, appear locally with virtual numbers

With virtual numbers it doesn’t matter where your team is based, they can still make calls like they’re based locally.

You can assign multiple numbers to one user and choose from a selection of local numbers or international numbers. For example, even if your employees are based in Manchester, they can call like they live in London Virtual numbers can help you build trust, whether your team is remote or not.

Learn more about virtual numbers

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Powerful features

Features to make remote working easier

Call recording, tracking and analytics are just a few of the features that can power your remote team. CircleLoop comes packed with over 60 smart self-service features to enhance your remote phone system.

Whether it’s voicemail to text, call routing, dynamic caller ID, call recording, professional IVR Greetings & Menus, conference calls and onboard call analytics you’ll be able to instantly access these features.

Our powerful features come at no extra cost to the user too, so if you’re looking to keep costs low for your remote team, CircleLoop can help.

Explore all our phone system features


Empower your remote teams phone system with our killer features

Call Analytics

Data driven analysis lets you solve problems, improve sales and stop wasting time on poor prospects.

Virtual Numbers

Access hundreds of virtual numbers instantly, allowing you to appear locally or internationally and to assign multiple numbers to a user.

Cloud Call Recording

Call recording lets your sales team learn from their mistakes and improve their calls, plus they don’t have to worry about taking note or missing a detail.

Call & Contact Tagging

Tag calls and contacts to give as much context to a sales professional as possible when making another call.


CircleLoop can sync up with deskphones, so if you still need a physical phone presence we can help there too.

IVR Greetings & Menus

If people need to return your sales calls, you can set up in-call menus to direct callers to the right place.

Number Porting

Port your old number over to CircleLoop, so you haven’t got to worry about losing key inbound prospects.


While our apps lessen the worry of missing a call, we offer voicemail transcribing for any voicemails left to your CircleLoop numbers.

Click to Call

Never have to worry about leaving your CRM platform, with CircleLoop’s ‘Click to Call’ capabilities you can call your prospects directly from your tools.

Desktop and Mobile Apps

As a cloud-based phone we run using VoIP (voice over internet protocol), so you can make and receive calls on your mobile or desktop.

Automatic Note Taking

Never worry about taking notes during or after a call again. Call recording automatically logs everything you need as a note to the call or contact.

CRM Integrations

Hook your CRM platform up to CircleLoop and make us your CRM phone system. Get all the benefits of CircleLoop alongside your favourite sales tools.

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Team communication

Build your remote team - from simple comms to remote sales or call centres

Our phone system is designed with the user in mind. Whether you simply want a remote team communication solution to keep in touch with your employees, or you want to build a complete remote call centre or remote sales team, CircleLoop can help.

Team functionality lets you set up teams and departments, to route inbound calls, assign tasks and more, all within the app. Add call recording into the mix for training purposes and you’re onto a winner.

Our phone system is entirely app-based, so you can access it from any desktop or laptop device where there is a wifi or ethernet connection.

Learn more about our phone system apps

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A remote work tool that plays well with others

Being able to integrate your phone system with the tools you already use is invaluable, especially on the CircleLoop lets you take your address book, contact notes and more on the go and integrates seamlessly with your favourite tools.

Whether it’s inbound caller ID, automatically logging notes or in-app calling we’ve got you covered, with integrations across remote tools for CRM, accounting, helpdesks and marketing.

Combine CircleLoop with tools like Hubspot, Zoho,Zendesk Sell, Capsule CRM, Office 365, Pipedrive, Wealthbox and numerous others.

Make your tool investments work harder with our integrations

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Cost effective

Communicate effectively but keep costs down

We know that, for many, the decision to use remote employees is to keep overheads low. CircleLoop can help here.

Our plans start at just £5 per user, per month. This makes CircleLoop a remote communication solution for all. What’s more, you won’t be tied into a contract, or face any hidden fees. All of our features and integrations are included as part of the cost.

CircleLoop is the affordable tool to help your remote teams communicate, make calls and work from home with ease.

Do You Have Questions?

Frequently Asked Questions

Take a look at the most frequently asked questions and don't hesitate to contact us if you need further assistance

How do I set up a small business phone system?

As CircleLoop is entirely app-based, it’s as simple as installing it on your device. Once you have you just need to follow a few simple steps and you’re good to go. You don’t need an engineer to come out to your business or anything that will make you have to wait.

Check our guides for setting up your phone system.

How many phone lines do I need for a large business?

With a physical system, you may need several, but with CircleLoop all you need is extra users. Each user can even have multiple numbers, or several users can manage one number.

As a cloud-based phone system, all you need is an internet connection to access it.

How much does a business phone system cost and is VoIP cheaper than a landline?

For a physical phone system, you’re looking at installation and handset costs in addition to your line rental. This can be hundreds of pounds, but with CircleLoop’s VoIP system you’re looking at prices as low as £5 a month, with no hidden fees!

Check out our pricing.

Does my enterprise business still need a landline?

When you use a cloud-based system like CircleLoop you don’t actually lose your landline. You still have access to that number, it just works through your apps. You can even still have a physical handset if you want.

Can I port my old number?

Yes! At CirlceLoop we let you port your old number over, so you can keep it.

Are you ready?

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